LIVINGSTON COUNTY – The Livingston County Sheriff’s Office is encouraging all local residents to register for technological advancements and updates that makes it possible to instantly and efficiently communicate with 911 in an emergency.
According to a press release from Livingston County Sheriff Thomas Dougherty, Hyper Reach can send a recorded message to registered telephones in specific areas and alert residents to any emergency situations that may require immediate action, and texting 911 can be a critical alternative to contact emergency services when calling is not a viable or safe option.
“We encourage our citizens to take a moment and register their mobile devices so we can communicate with as many of our residents as possible when emergency information needs to get out,” said Dougherty. “Registration only takes a minute and all information is kept confidential. Users have the option of receiving an audio message, text message, or both along with an email alert. If a user moves, they can use the same method to update their address.”
The Sheriff’s Office is encouraging all residents to register their mobile phones to receive emergency alerts through Hyper Reach. Currently, 2,230 subscribers have signed up for this service. About 60,000 people live in Livingston County.
You can register your mobile phone online here, or scan the QR code at the bottom of this page.
Texting gives 911 access to callers who are hearing or speech impaired, callers who are facing a threatening situation where a voice call could increase that threat, callers who are injured or suffered a medical condition like a stroke and cannot speak, and callers who are in a remote location and can only send text messages.
Dougherty said that calling 911 is the preferred method of contact, but making texting to 911 available is important for these situations.
“Texting to 911 is simple and easy,” said Dougherty. “Just enter 911 into your destination number for the message, type out your narrative and hit send. Your text will arrive at our Emergency Communications Center within seconds and you will then receive a text back from a Livingston County Sheriff’s Office Dispatcher. The text messages can go back and forth until your emergency issue is resolved.”
Dougherty added that like cell phone voice calls to 911, dispatchers will not know the texter’s exact location. The location services for texting are even broader than with cell phones which make pinpointing the sender’s location more difficult. Texters must be sure to provided the address at which help is needed, along with other specific information requested by the dispatcher.
The Sheriff’s Office reminds texters not to text and drive.